With over 200 hours of mediation case and conflict coaching experience, Nicole brings expert communication and negotiation skills to the table so that families can transform difficult conversations into greater understanding and workable agreements. Her experience also includes providing separate one-on-one conflict coaching services when mediation is neither desired nor practical.
As a certified Senior Advisor (CSA), she has relevant content knowledge that assists parties in making fully informed decisions as parents age.
Before becoming a certified mediator and Senior Advisor, Nicole practiced business law over the course of a 15-year period.
Nicole's credentials, training, and experience as a mediator starting 2020 include:
In addition, Nicole currently serves as the Chair and Creator of ACR's Task Force for Elder Mediation -- University Collaboration, which seeks to educate the public about the benefits of elder mediation by partnering with thought leaders.
Professional memberships include:
Major presentations include:
Nicole has a B.A. from U.C.L.A. (College of Honors) and a law degree from U.C. Davis.
And on a more personal note, why I do this work:
Over a lifetime, I have spent considerable time with people who think and act in vastly different ways, so I am naturally curious about the unique (and similar) manner in which people communicate, make decisions, and solve problems. I am also a "people person" who LOVES listening to each person's unique story, especially those of older people who grew up in a different world, with so much wisdom to share.
Beyond my natural curiosity and interest in people, I too have been a caregiver who has dealt with family difficulty involving my own aging parents. During that time of crisis, I wish I would have had someone to walk alongside me, to offer relevant experience and insights, to help me clarify what was going on, what I could do something about, and what was out of my control to influence.
Perhaps most of all I wish someone could have helped me have better quality conversations with family members. My personal experience informs my approach in helping people now.
Disclaimer: Offered services are not a substitute for appropriate medical, legal, financial or other professional advice. Copyright Nicole Lance 2021. All rights reserved.